Privacy Policy
Last updated: Dec 1, 2025
1. Introduction
Yogadhaama Wellness (โweโ, โourโ, โusโ) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website (www.yogadhaama.com) or interact with our retreats, teacher training courses, workshops, accommodation services, newsletters, and inquiries.
By using our website or submitting information, you agree to the practices described in this policy.
2. Data Controller Information (GDPR Requirement)
Under the General Data Protection Regulation (GDPR), we are required to identify the entity responsible for your data.
Data Controller:
Yogadhaama Wellness
Cauvery Sannidhi for Indian Culture,
Bommuru Agrahara Village,
Srirangapatna Tq.,
Mandya District โ 571606,
India
๐ง Email: privacy@yogadhaama.com
3. Information We Collect
We collect personal and non-personal data in the following categories:
A. Information You Provide Directly
Name, email address, phone number
Address for communication or invoicing
Booking / inquiry details
Payment-related information (processed securely by third-party gateways; we do not store card numbers)
B. Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type, device information, operating system
Pages viewed, time spent, and referring URLs
Cookie identifiers
We use tools like Google Analytics to understand website traffic and improve user experience.
4. How We Use Your Information
We process your personal data for the following purposes, in compliance with GDPR:
A. To Fulfil a Contract (when you book or register)
Processing bookings and payments
Sending confirmations or essential updates
Providing access to your chosen course, retreat, or service
B. Based on Your Consent
Sending newsletters, announcements, or marketing communications
Using non-essential cookies (analytics, preference cookies)
You may withdraw your consent at any time.
C. For Legitimate Interests
Improving website performance
Protecting our platform from fraud or abuse
Analytics and service optimization
D. Legal Obligations
Maintaining records for tax or regulatory purposes
Responding to legal requests from authorities
We never sell or rent your personal information.
5. Cookies and Tracking Technologies
Our website uses cookies to function effectively and enhance your experience.
Types of Cookies Used
Necessary cookies: Required for site functioning
Analytics cookies: From Google Analytics (used only with your consent)
Preference cookies: Save your chosen settings
Cookie Consent (GDPR Requirement)
EU/EEA visitors will see a cookie banner allowing them to:
Accept all cookies
Reject non-essential cookies
Manage preferences
You can also modify cookie settings from your browser.
6. Legal Basis for Processing (GDPR Article 6)
We process personal data on the following legal grounds:
Consent (email marketing, optional cookies)
Contract (booking a retreat/TTC or filling forms necessary for service delivery)
Legitimate Interest (site security, analytics, business improvement)
Legal Obligation (record keeping, fraud prevention)
7. International Data Transfers (GDPR Requirement)
Your data may be transferred to and processed in India, where our operations and hosting are located.
We rely on the following safeguards:
Secure third-party processors (e.g., Google) that implement Standard Contractual Clauses (SCCs)
Technical and organizational measures such as encryption and restricted access
Data minimization principles
By using our services, you acknowledge that your data may be processed outside the EU under these safeguards.
8. Third-Party Processing & Data Processing Agreements (DPAs)
We use trusted third-party service providers who process data on our behalf.
Service Providers We Use
Hostinger (Website hosting)
Google Analytics (Website analytics)
Each provider follows GDPR-compliant standards and has Data Processing Agreements (DPAs) available through their platforms.
These providers only receive the minimum data required to perform their functions and may not use it for any other purpose.
9. Data Retention
We retain your personal information only as long as necessary for:
Delivering services
Meeting legal, tax, or accounting requirements
Resolving disputes
Typical retention periods:
Booking/transaction records: 7 years
Newsletter data: until you unsubscribe
Inquiry data: 12โ24 months
Cookie data: based on cookie type (generally 6โ12 months)
10. Data Security
We implement security measures to protect your data from unauthorized access, alteration, or disclosure.
These include:
SSL encryption
Access control restrictions
Secure hosting infrastructure
Regular monitoring for vulnerabilities
While no system is 100% secure, we take all reasonable steps to safeguard your information.
11. Your Rights Under GDPR
If you are located in the EU/EEA, you have the following rights:
Right to Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate information
Right to Erasure: Request deletion of your data (โRight to be forgottenโ)
Right to Restrict Processing
Right to Object to Processing
Right to Data Portability
Right to Withdraw Consent at any time
Right to Lodge a Complaint with your national data protection authority
To exercise any of these rights, email: privacy@yogadhaama.com
We will respond within 30 days.
12. Children’s Privacy
Our website is not intended for individuals below 16 years from the EU or under 13 years globally.
We do not knowingly collect data from minors.
If you believe a minor has submitted data, contact us and we will delete it.
13. Links to External Websites
Our website may contain links to third-party sites.
We are not responsible for their content or privacy practices.
We recommend reviewing their privacy policies before providing personal data.
14. Data Breach Notification
In the event of a data breach likely to result in risk to your rights or freedoms:
We will notify affected individuals
We will notify relevant authorities (if applicable under GDPR)
within legally required timeframes
15. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services.
Significant updates will be posted on this page with a new revision date.
16. Contact Us
If you have questions, concerns, or wish to exercise your data rights, please contact:
Yogadhaama Wellness
๐ง privacy@yogadhaama.com
๐ +91 78994 78876
๐ Cauvery Sannidhi for Indian Culture, Bommuru Agrahara Village, Srirangapatna Tq., Mandya District โ 571606, India